Executive Summary

Zinsure Insurance Agency is a sole proprietorship providing comprehensive insurance solutions to individuals, households, marginalized groups, and small-to-medium enterprises (SMEs) in Kenya. The agency offers motor, medical, property, personal accident, and professional indemnity insurance through partnerships with reputable underwriters. Our mission is to simplify insurance by delivering client-focused, fast, and reliable services, addressing the common challenges of slow approvals, fragmented offerings, and low insurance literacy in the market. To achieve this, we are innovating by developing a One-Touch Insurance platform, enabling clients to request quotes, apply, pay, and receive approvals seamlessly via mobile and digital channels. We are seeking a $0.015M grant to implement and scale our digital platform, enhance operational efficiency, and expand outreach to underserved markets, providing investors and funders with the opportunity to support a tech-enabled, inclusive, high-impact insurance solution in Kenya. We seek a $0.015M grant to develop Zinsure’s One-Touch Insurance platform, enabling clients to get quotes, apply, pay, and receive approvals instantly, streamlining access, improving service, and driving scalable growth for individuals and SMEs in Kenya. Zamzam Hussein, MBA, Principal Insurance Agent & Founder, leads Zinsure Insurance Agency’s strategy, operations, and regulatory compliance. She brings hands-on experience in insurance advisory, policy administration, and claims management, ensuring efficient operations and satisfied clients. Zamzam is spearheading the One-Touch Insurance platform, a digital solution that streamlines client access, approvals, and policy management, positioning the agency for scalable growth. Zinsure Insurance Agency operates on a commission-based model, earning 10% commission on premiums paid by clients through M-Pesa, with underwriters handling collection and claims. Revenue comes from motor, medical, property, personal accident, and professional indemnity covers, serving individuals, households, SMEs, marginalized groups, and ensuring access to all, with high-demand products driving most income. The agency has maintained steady commission revenue, positive cash flow, and strong client retention while keeping operational costs lean. The planned One-Touch Insurance platform will digitize quotes, applications, payments, and approvals, enabling faster policy issuance, higher sales volume, and improved operational efficiency. By expanding access to underserved households, SMEs, urban professionals, marginalized groups, and ensuring inclusive coverage for all, the platform is expected to significantly increase commission revenue. With a $0.015M grant, Zinsure aims to scale this digital solution, enhance client experience, and drive sustainable growth, positioning the agency as a tech-enabled, scalable insurance provider in Kenya. The insurance market in Kenya is growing steadily but remains underserved, with millions of individuals, households, SMEs, and marginalized groups lacking adequate coverage. Motor, medical, and personal accident insurance are high-demand products, yet many potential clients face barriers such as slow approvals, complex paperwork, and limited access to reliable agents. Digital adoption is increasing rapidly, driven by mobile money platforms like M-Pesa, creating an opportunity for tech-enabled solutions that simplify policy purchase and management. Zinsure targets a diverse client base, including individuals, households, SMEs, urban professionals, and marginalized populations, ensuring access to all. By introducing the One-Touch Insurance platform, the agency can reach underserved segments efficiently, streamline sales and approvals, and increase market penetration. The combination of rising insurance awareness, mobile technology adoption, and unmet demand positions Zinsure to capture a significant share of the Kenyan market while driving scalable revenue growth.